Consider 1 heater for every 2 persons for open, outdoor area. If you have a table for 2 you need 1 Horizon heater. If you have outdoor space that accommodates 4 persons - you would need 2 heaters. For closed or covered areas you would need less, 1 heater for 4 persons.
Heater with power of 2000W can consume maximum 2000 Watts per hour or 2 kilowatts. Typically, you would be charged based on per hour consumption of electricity. Therefore you would pay for 2kw electricity for each full hour of heater on full power.
If there are extreme conditions outside, heater won't help. Heater will work and emit heat as usual, but typically you would not feel comfortable in those conditions. Though our heaters are used at very high altitudes on mountains and ski resorts.
This is Shortwave Infrared. Every heater emits infrared, even human body does. Shorter the wavelength, it travels further.
Within European Union our standard shipping takes about 1 - 5 business days to arrive from the time the order is placed
Yes you can, within 14 days. We will refund you full payment once heaters arrive. No questions asked.
Yes, you can before the items are shipped to you.. Get in touch with us for that.
Any certified electrician. In several countries we have network of electricians that we can recommend. Stellar has no benefit from installation service and we get no finders fee or any other benefit. We just want to make sure you get good overall experience with heater and installation.
Higher you mount the heater, heat span increases - the heat is dissipated. Therefore, concentration of heat at ground level will decrease. Outdoors our heaters are typically not installed higher than 3m above ground.
Heater is made to work in these conditions.
Heat output remains the same. Air movement does not affect shortwave infrared. However, it affects you. Also known as apparent temperature, wind and air movement will change how you perceive environment and conditions.
Stellar heaters are made in Wroclaw, Poland.
Yes, Stellar heaters are designed to work in any outdoor condition, rain or snow. As well as alongside high pressure misting systems which are used for outdoor cooling purposes.
Outdoor heaters are exposed to rain and humidity in the air, at seaside places there is high salt content in the air, which contributes to rusting materials fast. Rapid heating and cooling makes metals susceptible to corrosion. That is why Stellar Horizon heater is made with Stainless Steel 304 body and non ferrous metal components. You will never have this issue.
Yes, you can. Take into account that heaters have visible light output. So they will light the space up a bit.
Yes, we have if requested. 240V and 120V options. Get in touch with us for availability.
There is a bracket and reference manual in the box.
Switches and power controllers that are made to work with the power of heater. This is resistive load. There are different options available with electricians and installers.
We provide VAT invoice if you are registered company in Poland or in any other European Union member state. During the order process along with your company name indicate your TIN/VAT number and you will automatically receive it.
You can return those extra heater items back to us. We will cover return costs.
Stellar electric heaters have zero emissions, have no odor or smell. Heat instantly - need no warm up period. Require no after service and are made to last. Electric shortwave infrared heaters in general are much more energy efficient than gas, propane heaters.